Having multiple calls to action (CTAs) is an issue for me, too. I recognize that it’s important to have a single, strong CTA. But podcasting makes some CTAs more relevant than others. For example, email and SpeakPipe feedback are irrelevant to someone who wants to send feedback while they’re driving, but the phone number is extremely relevant.

What I’m starting to develop is a strong primary call to action with short lists of other options, but also going back to a central reference. For feedback, I may give my number, email address, and remind people to send an audio message through the website (“SpeakPipe” means nothing to many people). But I could add to that a single feedback page where they can get those primary methods and more.

Daniel! Hello! So nice to see you over here 😀 Thanks for chiming in regarding SpeakPipe.

The note of a younger audience is really a great insight.

And regarding the Audacity to Podcast it’s super interesting that podcasters choose to do it that way instead of recording their own audio, even simply as an audio memo from their smartphones?

I myself have never used SpeakPipe to send feedback, but maybe it’s because I’ve been around for a while and I was used to emailing voice feedback from the beginning. In fact I think the first piece of feedback I sent to a podcaster back in the day was attaching a voice recording (that I recorded using Audacity on my crappy PC – before smartphones *gulp*)

Thanks for the tip on not sending peeps away from the website. For me all this is an experiment 🙂 Testing testing testing….

The next step for using it was to set up the code for the site. I’m playing with all the little features a bit a time to see how the service works, and what works best for our audience if anything at all.

If I had my own personal choice on what I want to happen in terms of feedback, I’d have people record their feedback and send it to me. That’s it. I wonder if removing all other options would lessen feedback or help it? I know that the more choices I have the least apt I am to make a choice….ONE CTA….all roads lead to the one way….just thinking out loud….

For my clean-comedy podcast, a lot of listeners don’t want to use their phones (or they’re too young to have their own), so they use SpeakPipe instead.

I also don’t recommend sending people away from your website in order to send you feedback. Instead, use the code from SpeakPipe to place a “Send a voice message” link (or linked image) on a feedback page, along with your email address, phone number, and contact form.